Gen AI · Step 03 Optimise

AI Observability.

Monitor, measure and continuously improve AI performance in production.

Powered by AWS

Built with

  • Amazon CloudWatch
  • AWS X-Ray
  • Amazon Bedrock
AWS Partner, Advanced Tier ServicesAWS Partner, Generative AI Competency, via Ingram Micro

Why it matters

Why it matters.

Model behaviour drifts as data, prompts and providers change, silently, unless you are measuring output quality.

Cost and latency per request are business metrics now, and they need to sit on the same dashboard as quality.

Real production traces are also your best source of future evaluation data and product improvements.

What’s included · how it runs

Instrument. Measure. Alert. Improve.

Typically 3–4 weeks

  1. Step 01

    Instrument

    Add tracing and telemetry across the AI request path.

    What’s included

    Tracing

    End-to-end traces across prompts, retrieval, tools and model calls for every request.

  2. Step 02

    Measure

    Define quality, cost and latency signals and set thresholds.

    What’s included

    Cost and latency telemetry

    Token spend and response times broken down by feature, model and customer.

  3. Step 03

    Alert

    Wire dashboards and alerting into your existing on-call tooling.

    What’s included

    Quality monitoring

    Online scoring, drift detection and alerting when answer quality moves.

  4. Step 04

    Improve

    Establish the loop from production signal back into evaluation and tuning.

    What’s included

    Feedback loop

    User feedback capture routed back into your evaluation datasets.

    What you walk away with

    • Traced AI request path
    • Quality, cost and latency dashboards
    • Drift and regression alerting
    • Feedback pipeline into evaluation datasets

Case studies

Customers we’ve delivered this for.

All case studies
Draft · pending HES approval
Case studyHuman eSources

Make the hiring call with AI.

How Human eSources turned nearly three decades of talent science into AI that explains every job match, live on Amazon Bedrock behind TruTalent, its new recruiting platform.

Industry
HR tech, talent assessment
We built
Talent Scout AI
Runs on
Amazon Bedrock
Read the case study
Keith Gaudreau, VP Product Strategy, Human eSources
Human eSources

Keith Gaudreau

VP Product Strategy

Case studyMould Detect AI

Computer vision for mould detection.

[How the client got the outcome: what Assembly built and where it runs. One sentence.]

Talk to an engineer
[First Last][Role]
Case study[Client]

[The promise] [in 2 lines].

[How the client got the outcome: what Assembly built and where it runs. One sentence.]

Talk to an engineer
[First Last][Role]

Funded by AWS · for eligible companies

Funded.

Start with a GenAI/ML Readiness Assessment, funded by AWS if you qualify.

Check if you qualify

Funding is subject to AWS approval. We check your fit with you before anything goes to AWS.

Let’s talk about AI Observability.

A 30-minute call is usually enough to tell you whether this is the right next step, and what it would cost.